Features July 2018

Five years after Frankie J. Jackson set out to make Cypress-Fairbanks Independent School District an IT exemplar in the Lone Star State, it might not quite be appropriate to say mission accomplished. That’s never the case when the ever-evolving matter of education is concerned. But Cypress-Fairbanks, the third largest Texas school district, indeed continues to […]

He calls himself a problem solver, but after a friendly chat with Neil Goodrich, one gets the impression that the energetic man might be selling himself at least a little bit short. For the 42-year-old chief information officer at M. Holland may be more of an issues anticipator. And what value there is to anticipating—and […]

Here in the hospital, life can be measured in seconds. A grandfather in cardiac arrest rushed through the emergency room doors. A brain surgery patient in need of critical ICU care. A premature newborn whose heart rate is falling. Even here at Englewood Hospital and Medical Center (EHMC)—ranked No. 1 in New Jersey in coronary […]

Every so often, when the day’s demands find him needing a quick morale boost, Mano Kalathil will hop on his company’s Slack channel and toggle over to #kudos, a sub-channel dedicated exclusively to patient stories. There was the woman who was having trouble getting medication after her local pharmacy ran out. A few calls later, […]

For many patients, clinical care is daunting. Check in. Fill out paperwork. Wait two hours. Meet with a physician. Hope against hope it’s the last time you’ll have to do any of it. (By the way, you’ll have to come back next week.) This is especially true for those with chronic illnesses like diabetes, where […]

Budgets permitting, adopting a 1:1 policy seems like a no-brainer. Not only do such measures improve classroom engagement; they can have a democratizing effect by assuring that students from disparate socioeconomic backgrounds have the same personal devices as their classmates. There are caveats, of course. Laptops get lost. They break. Some might even be stolen. […]

Sometimes all it takes is one pesky squirrel. No, really—Clear Creek Independent School District has had entire networks taken out as a result of the relentlessly gnawing varmints. But it’s not just rodents that can be perilous: It could be a storm, a construction project, a fender bender—anything. “All it takes is one line being […]