Features October 2019

It’s not Tokyo or New York, but for Chief Information Officer Travis Cutright, the IT amenities currently being rolled out in Mesa, Arizona—the 35th largest city in the U.S.—are as cutting-edge as they come. There’s a mobile app that allows users to access and pay their utility bills from anywhere, high-speed networks in neighborhoods where reliable […]

Balloons, deflated balloons and rocks. These are the three types of people in an organization, says Joe Phillips. “Since the direction you’re always trying to go is up, you want people who are balloons,” he says. “You want employees who are aligned with the overall vision and actively working toward the upward push.” Deflated balloons, […]

Miguel Marin says the digital transformation underway at Corporación AG is not only good for the company, it’s good for Guatemala. Marin is the CIO for the Guatemala City steel producer and he says technological upgrades to the company, founded in 1953, are helping the business grow through cost savings and efficiencies. That, in turn, […]

If you attended this same music festival a few years ago, the queues for beer and food stretched for half a football field and the bathroom lines weren’t much better. The Wi-Fi was spotty at best, making it hard to communicate with your group. Even the setup of the stages seemed slipshod, with masses of […]

When it comes to Wingo Airlines jetting to cities and resorts, César Andrés Ahmedt knows the airline’s parent company, Copa Airlines, has those operations covered. What Wingo also needs is to be industry leaders in ensuring travelers enjoy their flights and destinations, Ahmedt says. “It is all about low prices and good vibes,” he adds, […]

In 1985, Jose Miguel Piquer helped make history: He was part of a team that sent the first email in Chile—between the University of Chile (where he was then a student) and the University of Santiago. The pithy but witty message? “If this arrives, let’s open a bottle of champagne.” It did in fact arrive, and […]

It can be as simple as clicking on the wrong email to spark a cyberattack, Patricia Ciuffo of Touro College warns. That’s all it took in a recent hack in Lake City, Florida, that shut the local government down for days and resulted in a $460,000 paid ransom. Yet forewarned is forearmed to Ciuffo, Touro’s […]

Who knew the desire to sell wild Maine blueberry jam in 1991 would burgeon into a booming business with 21st century tech demands in every phase of its operations? That’s the story of Stonewall Kitchen, where the first products were sold at a Portsmouth, New Hampshire, farmers market. Founders Jim Stott and Jonathan King would […]

Think of it as a technological heart transplant. At least, that’s how Leonard Brinson describes a physical data center migration that he and his team successfully completed—over Labor Day weekend, no less. It was indeed a delicate and complicated operation: With renovations underway on South Jersey Industries’ corporate offices, the data center was disconnected, transported […]

Born in a refugee camp in war-torn Thailand, Ubon Boutsomsi says the first problem he had to solve was staying alive. Named after the city in which he was born without a birth certificate, was Boutsomsi’s starting point. But with a knack for figuring things out, he became a technology specialist with an uncanny ability […]