Features January 2020

There are times when a person needs to visit a doctor, but not in person. That’s the premise behind telemedicine—digital consultations and care for non-life-threatening conditions and illnesses that can provide a diagnosis and a prescription by phone or some other device. As CHRISTUS Health continues to expand its medical services in the Southwest U.S. […]

Your child is feeling sick. Perhaps there’s a fever, coughing, maybe a runny nose or sore throat, too. Here’s where your cell phone can really come in handy, and not just to call your physician. Turn on its flashlight, have your child open their mouth. Shine the light, take a picture and text it to […]

The better informed the investors, the more likely they are to prosper. But, oh, how the odds can be stacked against them—the details of finance so small-print and arcane to many. And it often seems that the traditional financial industry is most comfy with such an arrangement, muses Iain Clarke. After all, they take a […]

Even at a relatively large company, an IT director might have 20 people in his or her charge. Fifty, tops. Keeping an eye on 100 people? Maybe if it’s Take Your Child to Work Day. Arnulfo Villalba oversees that many charges each and every day—plus another 20. To be sure, given the size and scope […]

It’s a different lens Hung Lee looks through when he thinks about information security. As chief information security officer for financial technology and marketing services firm Kasasa, he likens his approach to an orchestra: Sometimes the section of development initiatives needs a bold entrance with greater fortissimo, while security needs the subtlety of pianissimo. Not […]

¿Qué tienen en común Henry Ford, J.P. Morgan, Sam Walton, Steve Jobs, Jeff Bezos, Bill Gates, Walt Disney, Katharine Graham, Oprah Winfrey, Ana Botín y Mark Zuckerberg? Son reconocidos en el mundo como grandes líderes y emprendedores empresariales -además de acumular una pequeña fortuna-. Todos ellos reúnen atributos como la constante búsqueda de la excelencia […]

Vivimos un legítimo cambio de era, donde la tecnología impacta de manera directa en todos los ámbitos y sectores económicos, así como en la manera en que vivimos y nos relacionamos. El área de tecnología es un espacio donde, más que en otros, la mayoría de los equipos están conformados por hombres. Parte de esto […]

In some ways, loading a transport truck with a variety of vehicles is like playing a colossal game of Tetris, as it’s quickly determined the best way to pack a load. Such is the task for CIO Kirk Hay at Jack Cooper Transport Company in Kansas City, North America’s largest automotive transportation fleet and logistics […]

There’s no hyper-technological term for it, just “single view of the customer.” Or anyway that’s the label that Chief Information Officer Benjamin Ernesto Hernandez has given his next major initiative in the info-tech department of Mexico’s leading airline carrier. Now in his second go-around with Aeromexico—he’s been CIO since 2012—Hernandez remembers a time when the […]

If you want a snapshot showing what happens to companies that resist the tides of change, ask Barbara Kunkel about her days at Eastman Kodak, the company that put cameras in the hands of millions until the tide came rushing in. “They missed the mark in innovation and it cost them because the business model […]