Features February 2021

Most people have come to expect that companies will recommend similar products to them after buying—or even looking at—something online. Phrases such as “others who bought this also liked…” have become commonplace. Sarah Foss, however, doesn’t give people what other consumers want. She knows the value of tailoring suggestions specifically to individuals to give them […]

He anticipates a trend, the outsourcing of data protection that his employer is well-positioned to assume on behalf of corporate clientele. For many companies, it’s a question of when, not if, they’ll be hacked, Matthew Ireland warns, and they may not even know about it for three to six months while the consequences accrue. “We’re […]

So was that person on TV living inside the box? How could they fit into a space like that? To answer that pressing question, young Abel Bautista took apart the family television. Though he found no one amid the tubes and wiring, he did find he could take things apart and put them back together […]

On hold for the past year, some capital projects will resume in due time at this community hospital’s infotech department. Backup systems will be upgraded and servers replaced. Security monitoring always a concern at healthcare facilities, it too will be reassessed. But like an emergency department practicing triage, the IT staff at Hugh Chatham Memorial […]

There are lots of things that can be borrowed from the LeRoy Collins Leon County Public Library System in Florida—but 80 laptops at once? It happened in response to the COVID-19 pandemic, says Leon County CIO Michelle Taylor. In truth, the Dell laptops the library ordered to replace desktops were redirected because they had not […]

Digging at construction sites can be a case of “one strike and you’re out”—out of power, off the internet or even out of your home or office because of a gas leak. Especially in urban environments, there’s likely a crisscrossing underground network of steel water pipes, gas lines, PVC conduits and phone, cable and electrical […]

While it may not be a Dickensian “best of times, worst of times” scenario, there’s no doubt that 2020 turned much of what state governments do squarely on its head. With increased demands for services during the COVID-19 pandemic, coupled with new regulations limiting how state employees could interact with those in need, Tracy Barnes […]

Chief information security officer of Ecuador’s biggest bank since July 2019, Juan Carlos Beltran thinks that to be successful, HR is critical. Every year, he meets with the human resources department to identify training and certification needed for security staff. Also, as is his standard practice, when incorporating new components to security architecture, he ensures […]

When Frank Quintana took his infotech background to the city of Miami Beach in the summer of 2014, it marked his first foray into the public sector. “My biggest professional challenge,” he told Toggle this past January. “I was comfortable with the tech, but it was a challenge to manage an extremely experienced team all […]

He knows of client companies whose data has been breached, rendering them liable for delays, damages and fines that add up to billions of dollars. There’s a common denominator in construction industry hackings, explains Randy Muyargas. Too often, he tells Toggle this past December, the industry has been behind the infotech times, relying on outdated […]