Features June 2021

Anyone who’s awaited the “immediate” delivery of freights or goods knows the word has an uncertain definition in the transportation and logistics industry. Bad weather, road construction or delays by the manufacturer are common holdups, but not something customers want to hear about. While Ryan Neuharth can’t prevent delays, as CIO at King Solutions Inc., […]

The gap between infotech and business grows narrower at the very aptly named Georgia’s Own Credit Union. It could soon be little more than a crack, with Kevan Williamson fronting initiatives to better integrate the departments. Automation tops the to-do list at the Peach State’s third largest credit union, he tells Toggle in May from […]

“Without continual growth and progress, words such as improvement, achievement and success have no meaning.” This internal motto, says Alex Prohorov, never leaves his mind at work, and that may be a good thing given what’s been a fast-paced role at TRAC Intermodal. As the CIO at the New Jersey-based chassis-leasing company, he says he’s […]

Remember those days in the dorm when you fretted about how many meals were left on your meal card for the week? How about keeping spare change for the washer and dryer in the basement or fumbling for your key while trying to get inside the dorm on a winter night? Once, that was part […]

For decades, Eric Eastman has helped people make it home. He began his career on the business side of the housing and mortgage industry by underwriting, originating new loan applications and leading a sales support team. When that business soured during the worst economic crash since the Great Depression, he reassessed his career. Now the […]

While it’s rare that bears—yes, the animals—create sweeping changes in technology, that’s what’s happening at Wescom Credit Union in Southern California. The bears, specifically, are the UCLA Bruins, and an expanding partnership between Wescom and the university is a catalyst for improving how the credit union serves its members, says Senior Vice President and CIO Joseph Pellissery. When he chatted with Toggle in March, Pellissery had already […]

When Scott Saeger thinks about vitamins, supplements and nutrition, he envisions people interested in living a healthy lifestyle. So he was alarmed to see that GNC, a leading health and wellness company, wasn’t investing in technology, something he says is necessary for the long-term health of any business, never mind its employees. “Over the last […]

For the most part, people can post whatever they want on social media. Over the past several years, though, platforms have become less tolerant of violence and hate speech. In 2016, the issue became amplified when YouTube changed its policy around monetization and ads. That wasn’t without pushback, though, and when ads were only run […]

Working in a Baltimore law firm nearly 90 years old, Ken Adams can appreciate its longstanding legal traditions as it advises clients in areas such as health care, real estate, education and finance. However, as CIO for Miles & Stockbridge, Adams says tradition only goes so far in his work. For nearly 25 years, he’s […]

The first digital transformation Carlos Fournier recalls brought more color to his life—literally. Growing up in his native Uruguay in the 1980s, he watched black and white TVs. When his family got a color set, it was as dramatic as getting his first computer when he was 15, he says. Though he’s only 38, those […]