Features October 2021

In the early stages of the COVID-19 pandemic, Angela Copeland and her colleagues at the Toronto Public Library knew that, while they couldn’t change the situation everyone was in, they could offer a tried-and-true comfort: books. Copeland, the library’s director of digital strategy and CIO, accelerated the organization’s plan to create digital access cards for […]

It’s said that everything is bigger in Texas, and not simply because its 268,500 square miles make it the largest state in the continental U.S. There are big hats, big trucks, big plates of barbecue and big high school football stadiums where almost 20,000 fans can cheer their team on. And there’s a big fiber […]

With the process complicated and often dread-inducing, nobody likes looking for insurance. For people 65 and older, it can be particularly daunting, involving complex coverages, rising prescription costs, and changing health care needs as they age. It’s an equation where the wrong choice can become very costly. Sergio Vela can’t personally say which plans are […]

Do you know how many ways there are to treat someone with diabetes? Sydney Health can answer that, says Rajeev Ronanki, the President, Digital Platforms for Anthem Inc. However, Sydney Health does not wear a stethoscope, tell a patient to say “ahh” or screen blood sugar levels—it’s an app that reminds people of health care […]

His crew spends many an hour coding and even more time just interacting with users at CRC Global Solutions. As CIO John Guillot emphasizes, the human element can’t separate from the technology. Besides, there’s often some idea on the warehouse floor that might help CRC provide supply-chain management and logistics solutions, construction management and product […]

Most of us buy staples like bread and milk from supermarkets and groceries, but these stores need to purchase their goods from somewhere, too. Often enough, Weston Foods provides baked goods, from cakes and scones to loaves of bread, and Joe Abidaoud’s team puts the technology in place to make ordering easy. Since joining Weston […]

According to the Pew Research Center’s report on newspaper trends, the 2020 print and digital circulation of Sunday newspapers was only 25.8 million, down from 62.6 million in 1990. In fact, Pew Research Center saw sales of several major newspapers—New York Times and Chicago Tribune—decrease by 40 percent from 2019 to 2020. At the same […]

“Time is of the essence” is a concept so important to real estate it’s often written into sales agreements to ensure the process is completed quickly and thoroughly. The phrase is never more evident than in the services rendered by LRES Corp., providers of residential and commercial property valuation products and services for customers throughout […]

A Midwest grocery chain, Cub—as in Consumers United for Buying—had been making strides in e-commerce, but with COVID-19 and other factors raising the stakes, it reached out to Luke Anderson in September 2020. A veteran tech boss and consultant who had plied his skills in other industries, he soon recognized that a grocery presents challenges […]

It doesn’t take a genius to know it’s a bad idea to drive the kids to a soccer practice in the pouring rain. But it takes a “smart city” to let parents know practice is cancelled because, even after the sun comes out, the fields are still too wet to use. As CIO for Morrisville, […]