Features March 2022

When employees at Soleo Health call members of the internal IT service desk, they often discuss confidential information. To ensure patient and client data isn’t shared with the wrong person, Vice President of IT Chip Schutte is introducing new security measures. By spring, he plans to roll out a system requiring employees of the internal […]

There’s something exciting about taking up responsibilities at an essential company during a pandemic. Especially when the company is one of the nation’s seven largest railways, a Class 1 operator with revenues exceeding $12 billion. “High demand, high pressure,” is how Gary Eppinger describes his roles as vice president of IT technology and chief info-security […]

In recent years, many people have opted for peer-to-peer lodging rentals while traveling or on vacation. Increasingly , they’re doing the same with car rentals, particularly with a shortage of rental cars during the COVID-19 pandemic. Enter Turo, a San Francisco-based business which started in 2009 and now has a presence in over 7,500 cities around […]

The mortgage industry can seem set in its ways for reasons that include the need to keep processes simple. Lenders might be dealing with billions of dollars and wary of cybersecurity risks. Sales reps may be experts in what they know but not so comfortable with new technology. And many mortgage applicants still prefer doing […]

As Tropical Cheese Industries Inc. approaches its 40th anniversary, it can be celebrated as a quintessential American success story though it makes cheeses more typically found throughout Latin and South America. It was founded in 1983 by Rafael Mendez, who’d arrived in the U.S. from Cuba at age 17 with $50. He settled in Perth […]

Having been around computers since he was 4, Christophe St. Luce turned what were toys into career tools when he grew up, becoming a programmer analyst for the City of Hollywood, Florida. But after nearly two decades there, St. Luce got a chance to help the City of Venice combat ransomware and its reputation as […]

Up until last year, plant workers at OmniMax International manually typed in data from customer orders, which sometimes led to mistakes. As demand grew, the company’s new owners decided the process needed to be automated. “The new leadership team is big into data,” says Elizabeth Rich, the director of IT for the Georgia-based manufacturer of […]

ATMs are all about convenience and speed, but Clayton Weber wanted to add a personal touch to automated machine banking. So, in 2020, when it was time to update the ATMs for Security First Bank’s 26 branch locations across Nebraska and southwest South Dakota, he pitched the idea of video tellers. Since many branches are […]

Having a sick child is hard enough—technology shouldn’t be an added stressor. So says Jerry Vuchak, senior vice president and chief information officer at Children’s Hospital & Medical Center in Omaha, Nebraska. “I feel passionate about what this organization is doing, which is providing the very best care for kids,” Vuchak says. “Technology ultimately ties […]

Ledale Reynolds has heard all the jokes and still must tell people he doesn’t work for one of the largest banks in the City of Brotherly Love. But he expected there would be some confusion when he took technology job for The Citizens Bank of Philadelphia, which is based in Mississippi. “We’ve been serving the […]