Features

Rogelio Garcia was seven when he first took apart the family radio. He didn’t do it to break anything. He did it because he needed to know what was happening inside the box that made his mother’s favorite station play every morning. By the time he had it back together — mostly working, save for […]

In 2019, a cyberattack rattled the University of California, San Francisco, exposing just how vulnerable even the most sophisticated research institutions can be. For most people outside the walls of academic IT, that kind of event might have faded into memory. For Mandy Terrill, it became the starting point of a mission. Hired a few […]

Bob Whitlock was standing in a friend’s kitchen in Iowa, nowhere near a classroom, when he picked up a stack of paper he was never supposed to be able to read. It was a mainframe listing, dense with code, sitting on the table while his friend prepared for an accelerated computer programming course. Whitlock had […]

At MedRisk, a managed care organization founded in 1994 and headquartered in Conshohocken, Pennsylvania, maintaining a safe and supportive environment begins with a focus on people, security and culture. For Jeff Ericson, chief information security officer and senior vice president of infrastructure, that responsibility extends far beyond firewalls and servers. It stretches into every corner […]

For David Hood, information technology has never been just a job. It is a calling that stretches back to childhood, when he first started tinkering with computers and competing in team sports. Those two worlds — technology and teamwork — became the twin engines that would drive his career forward, eventually landing him in the […]

West Texas A&M University is leveraging a nearly century-old structure to redefine how higher education is delivered, using design, technology, and strategic partnerships to push beyond the limitations of traditional and even modern online learning. At the center of that effort is the transformation of the Geneva Schaeffer Education Building, a 1928 facility that once […]

There is a moment, Lon Vance will tell you, when a room stops being a room and starts being a tool. It happens the second someone walks in, taps a single button, and the displays wake up, the audio balances itself, and the cameras find their angles—all without a second thought from the person standing […]

Viggo Forde operates at the intersection of technology and public service, leading one of the most critical functions within Snohomish County, Washington, part of the Seattle metropolitan region. As chief information officer and director of IT, he is responsible for enabling systems that support more than 840,000 residents and over 3,400 employees, all of whom […]

Momentum has defined Marco Herrarte’s career long before artificial intelligence became a boardroom mandate. Today, as Information Technology Director for Zubale, he is leading one of the most ambitious AI transformations in Latin American retail logistics. The path to that role began in the disciplined world of systems administration and telecommunications software in Guatemala. Herrarte […]

Jesus de Avila did not arrive at Grupo Nazan with a mandate to chase technology for its own sake. He arrived with a conviction shaped over two decades at OXXO that technology, when anchored in values and business strategy, can fundamentally reshape how an organization competes, serves customers, and sustains relevance. As chief information officer […]