Features Chief Information Officer

Hope Utterbeck – Liberty Bank

Est. reading time: 5 mins

Satisfying customers is the priority at Connecticut’s Liberty Bank and when Hope Utterbeck joined the executive team, the customers were rightfully complaining about the ATMs. This being November 2020 and the COVID-19 pandemic in full swing, those automated teller machines, a relied-on banking channel for customers, were essential to customer service but not functioning to […]

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