Features Chief Information Officer

Mike Cappetta had been chief technology officer for Northwest Bank for about 18 months when he was offered the opportunity to become chief data officer in December 2022. For almost 35 years, Cappetta managed technology, projects and strategy in the banking and finance industries at giants including Price Waterhouse, U.S. Bank and Citibank. So, he […]

The 11 buildings on the Atlanta Technical College’s campus offer students and faculty over half a million square feet in which to study, work or simply relax. In addition to the 307,000-square-foot Academic Complex building, the campus has green spaces with park benches to enjoy a warm, breezy Georgia afternoon. Yet, these spaces aren’t at […]

Satisfying customers is the priority at Connecticut’s Liberty Bank and when Hope Utterbeck joined the executive team, the customers were rightfully complaining about the ATMs. This being November 2020 and the COVID-19 pandemic in full swing, those automated teller machines, a relied-on banking channel for customers, were essential to customer service but not functioning to […]

The need for cybersecurity training ongoing vis-a-vis the growing threats of ransomware, fraud and identity theft, Beau Monday ensures personnel at Punahou School, the largest private K-12 in Hawaii, keep abreast. But rather than subjecting the 1,300-plus workforce to annual or semiannual seminars on the subject, Monday arranges for monthly micro-trainings that, to his thinking, […]

As Abe Alirez was growing up, he dreamt of driving a truck—hauling loads of freight that help keep the economy going while seeing the U.S. along its highways and byways. Alirez also loved technology. He wasn’t old enough to drive a truck, but he was old—and skilled enough—to repair his friends’ video game systems. For […]

Jeff Scheetz likes to joke that he moved from his native Colorado to Avondale, Arizona, to escape the snow. He’s done that, although it also means he left some of his favorite fishing streams behind when he became chief information officer for the city of 89,334 that’s on the western boundary of Phoenix. However, Scheetz […]

Onward it goes, the migration of on-premise case management systems to the more secure yet still accessible cloud. Time was when it might have been met with dissent by the people who administer Michigan’s Macomb County, but as Chief Information Officer Jako van Blerk assures, the process proceeds according to plan and with the support […]

Ashtabula County, Ohio, sits on the shores of Lake Erie, all 720 square miles of it dotted with quaint towns and picturesque greenery. It’s known for its wine country, covered bridges and—if you ask Rockford Benson—the down-to-earth friendliness of its 97,000 people. Benson is a native son who came home to serve his neighbors. He’s […]

How it helps to know the nuances of a profession before transitioning to a supportive role. So says Sarah Slipetz who spent the early years of her career as a registered nurse, getting a clogs-on-the-floor look at how inefficiencies were built into almost any healthcare system. Her colleagues and patients deserved better, she says. “I’ll […]

Denise Figueroa had to look up Oklahoma on a map when she applied to work for the state’s Office of Management and Enterprise Services in 2021. When she got the call for an interview, she asked twice about where they were calling from because she hadn’t expected a response. Then, when she got the job […]