Features Healthcare

Ask Director of Information Technology Geoffrey Mason, and he’ll tell you that the people who work for Thomas Allen don’t do it for the money alone. There are no fancy perks like ping pong tables or kombucha on tap. Rather, for many who work at the Minnesota-based social-services company, which runs group homes and case […]

Science- and logic-minded since boyhood, Shawn Miller figures he made the right choice long ago by opting for technology instead of, say, chemistry.  “Chemistry doesn’t change anywhere near the pace of infotech,” Miller muses. “H2O is always water, H2SO4 is always sulfuric acid, but there’s always something new in our field. It’s constantly evolving and […]

When Mike Towers was first asked to work in information security while with a biopharma company in 2008, he had no idea why. He’d been with the company for more than a decade occupying roles in technology and management. He was experienced with directing strategies for the company but didn’t have military or law enforcement […]

Prior to the COVID-19 pandemic, the Indiana Department of Health would process 100,000 lab results each month. Within the first few months of the pandemic, that number jumped to 1.5 million. Unprepared to handle such volume, its system became overloaded and couldn’t perform as expected. “Things may have been operating perfectly before COVID, but everything […]

In the late ‘90s, Bassam El-Fahmawi and his wife spent a harrowing day in the hospital when their two-year-old daughter fell ill with a high fever. Despite his years of experience in the medical industry and having been a lab manager at Prince Fahd Bin Sultan Hospital in Saudi Arabia, he was relegated to the […]

Jeff Gautney was drawn to Rush University System for Health for its structure. Based in Chicago, the organization consists of a clinically integrated network of hospitals, an extensive medical group and a university. Gautney, the vice president and chief information officer, says this makes his work more interesting and complex. “When you add a thousand […]

Just building a website that offers health insurance coverage is challenging, says Will Kilbreth. “Members are not a monolithic block,” says Kilbreth, CIO for Community Health Options. “Some people are very engaged and you need to work hard with them. There’s also a large cohort that wants to sign up and then never hear from […]

Mary was 25 when she sustained injuries to her arms, eyes, face and upper body after a chemical explosion at work in November 2020. Her hand was amputated and she was severely traumatized by the explosion and had to postpone her wedding. While working to recover physically from the explosion, Mary was also able to […]

Picture a room of 375 people trying to communicate in dozens of languages with little overlap. This is essentially what Chris Scott was determined to correct when he joined Dental Care Alliance in July 2021. He wanted to get the full picture before he acted, though, so during his first two weeks as the new […]

In her day job, Vai Haridas leads a commercial IT team that ensures technology solutions for employees and customers developed by Otsuka Pharmaceuticals Cos. (U.S.) reach the market compliantly. That’s included ensuing that updates to Abilify MyCite—a “digital pill” which contains a sensor—pass muster with regulations, including the Health Insurance Portability and Accountability Act. But […]