Features Information Technologies

High-tech as the world may be, there’s still much need for old-school printed material. Someone shopping for a house might peruse online listings but still appreciate a detailed brochure from the realtor. Professional as a contractor’s website might be, there’s still much to gain from mailing postcards to homeowners in need of reroofing or window […]

In 2017, the leadership at Tualatin Valley Water District decided it was time to have a dedicated information technology department and someone at the helm of that team. To carry out their ambitions, they created a director role. After learning about the position from someone in his network, Tim Boylan applied and became TVWD’s first […]

Data is often the lifeblood of a company, meaning it needs to be protected—sometimes even from employees. For instance, lumber company employees working in forests don’t need access to the cost of equipment repairs and customer invoices, though this data is imperative for leadership and accounting. Meanwhile, data-rich organizations like investments banks rely on data […]

After acquiring companies over the past several years, Imperva has integrated dozens of new employees, assets and systems. In most ways, these additions have made the cybersecurity software company stronger. However, it became clear to executives that disparate systems were difficult for customers to navigate. An internal effort was launched in late 2020 to begin […]

Even for experienced HR leaders, navigating benefits programs and managing events, such as annual enrollment plans for health insurance, is complex work. For employees, understanding their benefits plans, including the payroll deductions for them, is equally, if not more, complex. J. David Christensen says PlanSource Benefits Administration looks to help both companies and employees by […]

Whatever the business, you can’t put clients on hold. Especially when your business is about communications. Rob Hewitt nurtured that mindset with Rogers Communications and now applies it at another Canadian company that provides specialized call center services to companies on both sides of the border. But upon arriving at SinglePoint Group International Inc. in […]

In early March 2020, with the COVID-19 pandemic making its way to the U.S., leaders at Rotary International decided to do a trial work from home day. According to Cris Downey, the director of technology services, it went so well employees still haven’t fully returned to the office over two years later, even with the […]

Early in the COVID-19 pandemic, many performers and musicians postponed tours and shows. Eventually, to the disappointment of fans, most were completely canceled. Now, with case numbers dropping, vaccine numbers rising and safety measures in place, bands and singers are returning to the stage. “People are hungry and wanting to be entertained,” says Dan Adams, […]

No matter what the calendar says, it’s pest season somewhere. Maybe it’s termites munching on wood-frame houses in the Southeast or mice setting up squatter’s rights in the northern buildings they entered when the mercury plunged last fall. There being 176 species of skeeters in the United States alone, they’re likely everywhere. All such vermin […]

It was a fishing contest without a bass boat or even a rod and reel. In October 2021, employees at the Gemological Institute of America Inc. competed to see who could land the most “phish” by reporting suspicious emails to Chief Information Security Officer David Lin and his team. The contest was part of GIA’s […]