Features Region: Canada

Several years ago, Stephen Hunt fielded a complaint from someone who needed to access a building with some engineering labs at Queen’s University in Kingston, Ontario. He told them to call someone on his IT staff. That’s because getting such passcodes is part of the services Hunt and his team provide as he leads IT […]

Not too many years ago, it might have sounded like hyperbole for Bo Wandschneider to call cybersecurity the fourth line of defense, along with air, land and sea. Now, the warning seems spot-on with organized crime and nation-states having intensified cyberattacks since remote and hybrid work became business as usual due to COVID-19’s onset over […]

Talk to straight A students and they’ll tell you that acing last semester’s report card won’t mean much if their next is marked with C’s.  The same principle applies with Scott Morrow’s new oversight of the infotech infrastructure at the York Catholic District School Board in central Ontario. Morrow having sustained some of his predecessor’s […]

In March 2020, companies across the globe were racing to adapt to COVID-19’s rapid spread: shuttering offices, setting up first-time Zoom meetings and struggling to move operations to the cloud. At Toronto-based Vision7 International—which was renamed Plus Company in 2021—they did nothing. In the years prior to the pandemic, the IT department at Vision7 had […]

Within the broader scope of the country’s government operations, the Financial Transactions and Reports Analysis Centre of Canada, or FINTRAC, is a relatively small agency staffed by between 500 and 600 people.  Its mandate is much larger, however. According to Rachel Porteous, the Centre’s chief information officer, one of its most pressing responsibilities involves a […]

Whatever the business, you can’t put clients on hold. Especially when your business is about communications. Rob Hewitt nurtured that mindset with Rogers Communications and now applies it at another Canadian company that provides specialized call center services to companies on both sides of the border. But upon arriving at SinglePoint Group International Inc. in […]

When insuring a new car, just-purchased home or even a business, the preferred choice may be to put one’s trust in a company that’s been around for over a century—not one that started up a few days ago. Yet, that trust can be just as quickly lost if that same company has an outdated website […]

Except for the grilles on HVAC system vents, the parts and components made by Price Industries Ltd. are usually concealed from view. But whether in sophisticated labs, operating rooms or offices, the diffusers, fan and blower coils, and power and control modules made by Price are crucial for controlling temperatures and air quality in workplaces. […]

When a client in the cryptocurrency market using a Thomson Reuters platform asked for more advanced technology, Maunang Mehta made it happen. The cryptocurrency company wanted a “data ingestion and IRS filing process” that could keep up with its growth. Along with his team, Mehta, the head of technology, trust tax and information reporting, started […]

Don’t only talk infotech with Geneviève Bertrand. She’ll be the first to acknowledge the people she oversees are better versed in its nuts and bolts, but that’s only half the business. Just as important is recognizing where IT is needed and applying it to enhance operations. That’s what she does as senior vice president of […]