Features Region: Other

Rogelio Garcia was seven when he first took apart the family radio. He didn’t do it to break anything. He did it because he needed to know what was happening inside the box that made his mother’s favorite station play every morning. By the time he had it back together — mostly working, save for […]

Momentum has defined Marco Herrarte’s career long before artificial intelligence became a boardroom mandate. Today, as Information Technology Director for Zubale, he is leading one of the most ambitious AI transformations in Latin American retail logistics. The path to that role began in the disciplined world of systems administration and telecommunications software in Guatemala. Herrarte […]

Jesus de Avila did not arrive at Grupo Nazan with a mandate to chase technology for its own sake. He arrived with a conviction shaped over two decades at OXXO that technology, when anchored in values and business strategy, can fundamentally reshape how an organization competes, serves customers, and sustains relevance. As chief information officer […]

Felipe De la Cruz has spent a quarter century moving deliberately across industries where complexity is the norm and precision matters. Hospitality, manufacturing, energy, and real estate may appear disconnected on the surface, but together they shaped a technology leader grounded in operations, governance, and human experience. Today, as CIO of Inmobilia, those accumulated lessons […]

When the COVID-19 pandemic started in March 2020, employees at Municipal Property Assessment Corporation were able to transition to remote work in only a few hours. While other companies using the cloud had similar experiences, this wouldn’t have been possible for MPAC five years ago, says Sujit Jagdev. The organization’s chief information and technology officer, […]

It’s often said an infotech and cybersecurity department needs to be regarded as a business function, and that may hold especially true for digital payments processors. It’s a message that Najma Sultana brought to Veem in early 2020. The San Francisco- and Ottawa-based firm provides a global payments platform, including option of payments via credit […]

John Doe and Jane Smith haven’t been themselves of late—it’s evident in their job performance and their supervisors sense what’s troubling them goes deeper than the workplace. It’s understandable, as they’re emerging from a global pandemic to find inflation at a 40-year high and images of refugees fleeing an invasion filling their TV screens. While […]

Outdated servers. Software updates. Cloud versus on-premises. Data management and storage. And what’s a “phish” and why is it spelled that way? All these and more can be vexing questions and issues for small and mid-sized business owners who need technology to succeed but don’t  always have the time or expertise to make certain they […]